Terms and conditions of use
Introduction
Welcome to superofficiel.com, the number one online store for underground brands. By accessing our site and making purchases, you agree to the terms and conditions of use described below. Please read them carefully.
1. General
Superofficiel.com is operated by EMNA, 341Studio, Clifton Design Art, and Graphikly. By using our site, you accept these terms and conditions of use. We reserve the right to modify these terms at any time. Changes will take effect as soon as they are posted on the site.
2. Products and Availability
We offer products from underground brands, including ephemeral collections and limited edition pieces. Although we strive to maintain the accuracy of product descriptions, errors may occur. Product availability may vary and we cannot guarantee that all items will be in stock at the time of your order.
3. Orders
All orders are subject to availability and our acceptance. We reserve the right to refuse any order without obligation to provide a reason. Once your order is placed, you will receive a confirmation email.
4. Prices and Payment
All prices displayed on superofficiel.com are in euros and include applicable taxes. Shipping costs are covered by the site. Payment can be made through the methods offered during the ordering process.
5. Shipping and Returns
Packages are generally shipped within 2 to 5 business days (excluding weekends) after receipt of payment, and delivery can take up to 1 month depending on the complexity of the order. Special care is taken to protect fragile items. In case of any problem with your order, please contact us immediately. Returns are accepted within 14 days of receipt, provided that the products are in their original condition. Return shipping costs are the responsibility of the customer and should be sent to an address defined by email with customer service.
6. Data Protection
We are committed to protecting your privacy. Your personal information will only be used to process your order and improve your experience on our site. For more details, please refer to our Privacy Policy.
7. Liability
We are not responsible for direct, indirect, or incidental damages resulting from the use of our site or the purchase of our products. We strive to provide accurate information but do not guarantee the accuracy, completeness, or timeliness of the site's content.
8. Intellectual Property
All content on superofficiel.com, including texts, graphics, logos, images, and software, is the property of Superofficiel and has been formatted by Graphikly.fr. It is protected by intellectual property laws.
9. Applicable Law
These terms and conditions are governed by French law. Any dispute relating to the use of our site will be subject to the exclusive jurisdiction of the courts.
10. Contact
For any questions regarding these terms and conditions, please contact us at support@superofficiel.com